Customer Services: Return Policy
Terms and Conditions
Customers accept all terms and conditions
prior to purchase from sat-sales.com. Please read all terms and
conditions prior to ordering as we are not responsible for customer
not reading the terms and condition before
Return or Exchange Policy
We want you to be satisfied with
your purchase. If you're not, simply return the items you
don't want in brand new condition within 10 days and we will refund
your money or exchange the item subject to the return policies
buyer needs to return an item, call for a Return Authorization
Number (RMA) and ship fully insured and freight charges
prepaid. Returns without RMA number or sent freight collect
will be rejected. Note: A copy of the invoice or receipt is
required with returned item.
fee is applicable on all returns or exchanges to cover order
processing, insurance and bank charges.
Returns can be accepted only on
brand new factory-packed merchandise. Items returned in used
or altered condition will not be accepted.
No returns are accepted without
any RMA issued from our customer service department. If
you return a product without an RMA number , the package will be
refused. All packages must returned with tractable method.
No returns after 10 days from
All satellite dishes
purchased through sat-sales.com are non-refundable
( no return or exchange). We only replace defective
parts. If the dish is sent back back to our warehouse, it will
be considered as abandoned property. We don't accept the items
back and will not pay for returning on them being shipped back.
All of our FTA receivers are
covered with a manufacturer`s warranty. We do not accept
defective units back to our location you must contact
manufacturer to get RMA number warranty will be honored by
Non-returnable and non-exchangeable
In the event that you download any software to
your satellite receiver, the warranty is void. please note that
sat-sales.com is not responsible for the manufactory's warranty,
this is a manufactory warranty provided by the MENUFACTORY.